Chrysler is recalling 844,027 newer Jeep, Ram, Dodge, and Chrysler vehicles because a software problem may prevent the rearview camera image from appearing when drivers shift into reverse.
The recall covers numerous 2026 models as well as certain 2027 Chrysler Pacifica and Dodge Charger vehicles. The National Highway Traffic Safety Administration lists the campaign as recall 26V531000, while Chrysler identifies it internally as recall 78D.
Owners won’t necessarily have to take their vehicles to a dealership for the fix. Chrysler plans to provide a free radio software update that can be installed either by a dealer or, for eligible vehicles, through an over-the-air update.
Which Chrysler, Jeep, Ram and Dodge Vehicles Are Recalled?
According to the NHTSA recall filing, the affected vehicles include certain 2026 Jeep Wrangler, Gladiator, Compass, Cherokee, Grand Cherokee, Grand Cherokee L, Grand Wagoneer and Grand Wagoneer L models.
Certain 2026 Ram 1500 and Ram 2500 pickups are also included, along with 2026 Ram ProMaster and ProMaster EV vans.
The Chrysler vehicles covered include certain 2026 Pacifica Plug-In Hybrid and Voyager minivans, as well as certain 2026 and 2027 Pacifica models. Certain 2026 and 2027 Dodge Charger vehicles are also part of the recall.
A model and model year appearing on the recall list doesn’t necessarily mean every vehicle of that type is affected. Owners should check their individual 17-character Vehicle Identification Number to confirm whether their vehicle is included.
Why the Rearview Camera May Stop Working
The problem isn’t necessarily with the rearview camera hardware itself.
According to Chrysler, radio software may prevent the rearview camera image from appearing on the vehicle’s media screen when the vehicle is placed in reverse. Drivers may receive no advance warning before the image fails to appear.
NHTSA says the affected vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 111, the federal rear-visibility standard. Without the camera image, drivers have a reduced view of what’s behind the vehicle, increasing the risk of a collision.
Chrysler says it is unaware of any accidents or injuries related to the problem.
Until the software remedy is installed, the company advises drivers whose rearview image doesn’t appear to remain aware of their surroundings and use their rearview and side mirrors while backing up.
Owners May Be Able to Fix the Recall Without Visiting a Dealer
The remedy is a radio software update, and it will be provided at no cost.
For vehicles capable of receiving the fix remotely, a prompt will appear on the media screen when the over-the-air update becomes available. Chrysler encourages owners to accept the update and follow the instructions displayed on the screen.
Owners who successfully install the over-the-air update won’t need to visit a dealership for this recall. Anyone who has trouble completing the update can contact a dealer or Chrysler customer care for assistance.
Chrysler says the over-the-air remedy is expected to become available in September.
How to Find Out If Your Vehicle Is Included
Owner notification letters are expected to begin arriving in September.
Drivers don’t need to wait for a letter to investigate, however. Chrysler says owners can enter their VIN using its official recall lookup to determine whether their specific vehicle is affected.
The VIN is a 17-character identifier generally found on the driver’s side of the dashboard near the windshield, on the driver’s doorframe label, and on documents such as the vehicle registration, title, or insurance paperwork.
Owners can also check open recalls through the National Highway Traffic Safety Administration’s VIN lookup.
Anyone with additional questions can contact Chrysler customer care at 800-853-1403 and reference recall 78D. The corresponding NHTSA campaign number is 26V531000.
Because recalls apply to specific VINs rather than every vehicle sharing a model name and model year, owners of potentially affected Jeep, Ram, Dodge, and Chrysler vehicles should use an official VIN lookup rather than assuming their vehicle is—or isn’t—covered.
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