While nobody would argue against the need to promote computer literacy in order to avoid scammers, it’s equally important to also promote and empower people to fight back against them. You know, in the form of heckling them back in the same way they tried to do with you whilst saying they’re Tim from Microsoft support. Or something.
Take note from this Redditor who narrowly avoided a scam, but instead of shrugging it off, they took it a step further and proceeded to call the scammer operations multiple times across several days. Like a boss.