- Numerous Halifax customers have reported problems with the bank’s mobile app and online banking.
- Users took to X to report the technical difficulties, with one account posting: “I’ve been trying for the past 3 hours and I can’t log in.”
- In response to a report made on the social media platform, Halifax commented: “Some customers are having issues with accessing our Mobile App right now. Bear with us as we fix this.”
- Customers of Lloyds Bank and Bank of Scotland have also reported technical issues, according to the outage monitor Downdetector.
- Lloyds Banking Group, who owns Halifax and Bank of Scotland, recently issued compensation after an IT malfunction exposed the personal data of nearly half a million customers in March.
IN FULL
Lloyds pays out £139k in compensation after IT glitch lets customers view other accounts
