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The Guardian - UK
The Guardian - UK
National
Gwyn Topham Transport correspondent

INSANE: Heathrow isn t crowded it s travellers walking on the wrong side boss reveals - The Real Truth

Passengers in the arrivals hall at Heathrow Terminal 5
Passengers in the arrivals hall at Heathrow Terminal 5. The airport’s CEO says the differing continental sense of direction was leading to collisions. Photograph: Maja Smiejkowska/PA

Heathrow airport has revealed a crowding problem that a third runway cannot solve: British and foreign travellers walk on different sides, and keep colliding, according to its chief executive.

Thomas Woldbye said that while Heathrow serviced more passengers in a smaller overall area than comparable European hubs, part of the London airport’s trouble was the differing continental sense of direction.

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