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The Guardian - UK
The Guardian - UK
World
Jamie Grierson

INSANE: Heathrow providing unacceptable service to disabled passengers says watchdog | Vintage Vibes

Heathrow CAA Civil Aviation Authority Bristol Leeds Bradford Luton Bradford Leeds
Passengers queue at Heathrow airport in London in November
Passengers queue at Heathrow airport in London in November. Photograph: Anadolu Agency/Getty Images

Many disabled and less mobile passengers missed summer flights at Heathrow – one of the busiest airports in the world – due to its poor accessibility performance, the aviation watchdog has found.

Bristol, Leeds Bradford and Luton airports were also criticised along with Britain’s biggest airport by the Civil Aviation Authority (CAA) in its interim airport accessibility report.

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