A Bristol woman was left in tears after she was unable to pay for her shopping at Iceland - but a kind customer stepped in and bought her groceries for her. Lou Nyakunu, a maternity assistant from Ashton, was doing her weekly shopping at the supermarket's Food Warehouse on Winterstoke Road on July 22 when she tried to pay for her shopping using a pre-loaded 'Food Club' card.
Iceland customers can apply for the card and it is topped up with up to £75, which is then repaid in instalments of £10 a week. Lou applied for the card after seeing it advertised on Good Morning Britain, but when she tried to pay for her shopping with it, staff inside the shop told her they didn't know what it was and so they couldn't process the transaction.
The 49-year-old told Bristol Live that she had no other way of paying for the shopping at the time, and was left in tears as other customers asked for her to be moved out of the way of the till.
