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International Business Times
International Business Times
Technology

BIZARRE: In the age of ai agents e commerce companies are doubling down on client retention - You Need To See This

Ecommerce companies are prioritizing customer retention, and platforms best positioned to own that side of the business are consolidating before the category gets overcrowded. (Credit: Getty Images)

While there is much noise about how agentic commerce -- AI agents that execute purchases directly -- is impacting ecommerce, a few recent acquisitions in the space also point to another area of concern for these companies: client retention.

StarApps, a Shopify app developer that helps with online store-merchandising, recently acquired AppMaker, which builds native mobile apps for retailers, in an all-cash deal for an undisclosed amount.

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