A Nottingham family are demanding compensation after they were rejected by a temporary hotel Jet2 had arranged after their flight was cancelled. Scott Attenborough and his family said they were put through the "traumatic" experience at the end of their week-long holiday in Tenerife.
The 35-year-old electrical engineer, girlfriend Marie Johnson, 38, and their two boys, aged 12 and four, were transported to an adults-only hotel after their evening flight on June 4 was cancelled. But despite assurances from Jet2, they were rejected and could not find a bed until 7am, the Woodthorpe family explained.
“It was quite a traumatic experience, it tainted what was a well-deserved family holiday," Mr Attenborough told Nottinghamshire Live. Recalling the day in question, he said: “When we got to the airport it started with an hour delay, which wasn’t a problem. That turned into two hours which turned into three. We were told to proceed to a gate, the plane was delayed by four hours by the time it had landed.
