Staff at a plush Edinburgh hotel and restaurant were forced to apologise to a customer who slammed a 'terrible' dining experience.
The guest left a scathing review of their meal at Hotel Du Vin & Bistro in which they claim they were served 'burnt black potatoes' as part of a 'tasteless and basic' dinner, one that had been booked in a private dining room for a special celebration.
In response to the one out of five star feedback left on Trip Advisor, hotel management invited the diner back to the restaurant to give Hotel Du Vin a second chance.