Amazon has launched an investigation after reports of delivery drivers letting themselves into people's homes. Kathakoli Dasgupta says she found a parcel had been left inside her home after rushing to the door to see a driver leaving.
After speaking with neighbours she claims it is a common problem in her area.
Kathakoli told LancsLive: "When they ring your doorbell, they often don't wait for you to get there before leaving. But I guess it's eating into the handling time. I'm often almost running to the door once when the doorbell goes off."