Are you happy with your online tool or app for retirement planning? If you're like most people, the security of that app is as important as its navigation speed or visual appeal. That's the finding from a recent J.D. Power study on how consumers view the digital experience when using mobile or online tools for retirement planning.
Many of these tools act as "data aggregators," linking to your financial accounts at different institutions for the latest balance and investment information. The result is a helpful picture of your assets and portfolio construction in one place. Achieving that clarity, however, means that you need to trust the app with the log-in credentials of your other accounts — making those tools a tempting target for scammers and hackers.
