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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

YOU WONT BELIEVE: Why are virgin media and bt so quiet about broadband social tariffs | Mind Blowing Facts

Virgin Media website but no mention could be found of social tariffs.
Virgin Media website but no mention could be found of social tariffs. Photograph: Chris Dorney/Alamy

Did you know that Virgin Media and BT offer cheap broadband packages to families receiving benefits, including universal credit? I only point this out because the companies themselves don’t seem to publicise these offers.

I am helping a Ukrainian refugee family who have managed to find a home of their own in the UK. Broadband costs are incredibly high relative to their low income, so I asked Virgin Media whether there was anything that was more affordable than its existing £28-a-month deal.

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