Not a worker but had a kidney specialist send me to the ER to run labs to make sure that my kidneys were still functioning properly. I asked office worker repeatedly why couldn't I just go to the lab at the hospital and they could send them the results and the office could contact me if I needed treatment. They insisted that I needed to go to the er because if something was wrong I could get treated right then. I asked does the doctor feel like something is wrong got told no but they want me to go to the ER to make sure. I went and waited 12 hours to get these stupid labs just to find out my kidneys were still fine. I apologized to the nurse and doctors repeatedly for wasting their time and resources over something this stupid. They said it happens all the time!