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ABC News
ABC News
National

THE TRUTH ABOUT: Telstra apologises for lengthy network outage in outback nsw on mother s day weekend - Caught on Camera

Telstra said it was sorry for the impact the connectivity issues caused, especially those trying to call loved ones on Mother's Day. (ABC Western Plains: James O'Brien)

Telstra has apologised to residents in an outback town in northern New South Wales after a massive mobile and landline outage that unexpectedly left them with minimal communications for an entire weekend.

The telco said it had scheduled a planned outage to upgrade the 5G mobile site in Bourke, 370 kilometres north-west of Dubbo, but an automated text message that was supposed to notify residents a week prior failed to send.

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