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DARK SECRETS: Telstra | Rare Historical Photos

A cheap 25-year-old piece of hardware broke Telstra. It’s a wake-up call for other businesses

At a two-and-a-half-hour Senate grilling on Friday, Telstra executives revealed just how bad their catastrophic outage earlier this month was. At its peak, it affected about 45% of calls and data across the telco giant’s national network.

The Conversation

Your say: week beginning July 6

Every day, we publish a selection of your emails in our newsletter. We’d love to hear from you, you can email us at yoursay@theconversation.edu.au.

The Conversation

Neglected software update caused widespread Telstra network outage, CEO tells Senate inquiry

Vicki Brady told senators maintenance staff were unaware of mass outage risk as critical software failure ‘rippled slowly across the network’

The Guardian - AU

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NSW woman arrested over movements of Dezi Freeman – as it happened

The day’s news as it happened

The Guardian - AU

Warnings ignored over $30k part that crippled Telstra

Despite multiple warnings a bug in a piece of equipment risked causing a major outage, Telstra failed to update or replace the $30,000 bit of tech.

AAP

What is mobile domestic roaming? Here’s why Australia needs this policy

Telstra’s national mobile network outage last week was one of the worst incidents of its kind in living memory.

The Conversation

‘People could have lost their lives’: Telstra’s apologies fail to quell outage anger

Fallout over the telco’s latest national outage continues, with executives called to front a snap meeting of a triple-zero parliamentary inquiry

The Guardian - AU

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Telstra in the hot seat following widespread outage

A wave of investigations and possible multimillion-dollar fines are in store for Telstra after its third major outage in less than a year.

AAP

Why pay a premium fee for a service that isn’t? How the nationwide outage could hurt Telstra

The telco has long banked on its reputation as having the most stable, widest mobile telco coverage. That is now badly dented

The Guardian - AU

Afternoon Update: Telstra CEO ‘deeply sorry’; Derryn Hinch dies; and sailing a 10th-century Viking boat

Vicki Brady admits Telstra knew of the risks posed by a failure of its time-keeping systems

The Guardian - AU

Senator apologises for linking death to Telstra outage

There's nothing to suggest a person's death in a regional hospital was caused by a Telstra outage, despite claims raised on social media by a Liberal senator.

AAP

Telstra CEO ‘deeply sorry’ for outage and admits risk of time-keeping failure was known

Vicki Brady grilled at first public appearance since returning from overseas while minister Anika Wells says it is ‘time for Telstra to face the music’

The Guardian - AU

Free rides after Telstra woes hit the brakes on trains

Regional commuters will be allowed to travel for free for two days after a nationwide mobile network outage brought regional trains to a grinding halt.

AAP

Telstra to 'face the music' as anger rises over outages

Telstra is being warned it will be held accountable and could face a $30 million fine as the regulator probes the telco's major system failures.

AAP

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The Guardian - AU

Morning Mail: IDF accused of ‘executing’ Palestinian aid driver, Telstra’s back-to-the-future glitch, fastest spider found

Eyewitnesses say Israeli soldier killed a man bringing food aid into Gaza; the brown huntsman judged to be the world’s fastest arachnid

The Guardian - AU

Telstra’s triple-zero failure is a result of prioritising neoliberal ‘competition’ and reaping none of its benefits

Perhaps we will return to public ownership of infrastructure networks. But for now we need to consider limited steps, with a more radical solution for fragile emergency services

The Guardian - AU

How a throwback to 2006 took down Telstra’s national phone network

The same technology that helps your smartphone know when daylight savings ends set off a ‘digital domino chain’ that locked customers out of the network

International Business Times UK

Telstra Outage Update: Triple Zero Calls Hit By Secondary Fault After 'Fix'

Telstra is facing scrutiny after a nationwide outage and a secondary fault left some Triple Zero calls failing even after the company said services were restored, prompting 639 welfare checks and rail disruptions across Australia.

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The Guardian - AU

Afternoon Update: antisemitism envoy calls for ABC ‘oversight’; Modi and Albanese ink uranium deal; and a Wimbledon wildcard’s dream run

Jillian Segal tells the royal commission the ABC and SBS need a committee to vet Israel coverage

The Conversation

How an outage like Telstra’s affects Australians’ health care, beyond emergency calls

The fallout from Telstra’s national network outage on Wednesday was widespread, stalling trains and electronic payments, and preventing emergency calls to Triple Zero connecting. The company conducted more than 600 welfare checks on people unable to contact the emergency hotline, with seven people needing assistance.

The Conversation

How a nationwide Telstra outage rocked the Australian economy – and what we can learn

On Wednesday morning, Telstra’s mobile network suffered a major outage, leaving thousands of Australians unable to make phone calls or access data.

The Conversation

A timing glitch was behind Telstra’s nationwide outage. It points to a bigger vulnerability

Telstra experienced a second major network fault after yesterday’s nationwide outage, with the telco confirming late last night that some calls, including to Triple Zero, were not going through.

The Guardian - AU

Taylor defends Sarah Henderson’s triple-zero calls as SA police investigate claimed Telstra-outage death

South Australian police investigating death of elderly person Liberal senator Kerrynne Liddle claimed was a result of the outage

AAP

Aussie shares fall for fourth day as miners take hit

Mining stocks have fallen to their lowest levels in three months, but strength in other sectors has helped limit broader market losses.

AAP

Train services gradually return after telco outage

A state premier has pledged two days of free transport after a nationwide Telstra outage brought a regional transport network to a standstill.

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