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UNCOVERED: 15 - The Untold Story

British Gas vows to halt remote switches of customers to prepayment meters

Firm pledges £10m in extra support but is not ending forced installation of devices in person

The Guardian - UK

Vulnerable gran issued £7k British Gas bill in error that 'could have cost her life'

Sylvia Dea's son has slammed British Gas saying that she could have "committed suicide because she thought she was now laboured with £87,000 a year" to pay the provider

Daily Mirror

Elderly woman hit with home energy bill of nearly €8,000 a month

Sylvia Dea, 78, was spared the shock of seeing that bill figure thanks to her son Jon

Irish Mirror

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Vulnerable 78-year-old woman sent energy bill for £7,000 a month

Her son found the bill when he went to help his mum, but fears what could have happened if he hadn't

Wales Online

British Gas owner on course for eightfold rise in profits from high energy prices

Surge in earnings comes as 8 million households face fuel poverty

The Independent UK

British Gas owner forecasts eightfold rise in earnings amid soaring gas prices

Ukraine war’s effect on wholesale gas prices prompts third upgrade in a year from Centrica

The Guardian - UK

8 bills you need to check now to save money - from broadband to council tax and mortgage

Mirror Money editor Levi Winchester goes through your monthly payments bill by bill to explain how you can save money through comparing prices, haggling, and taking advantage of all the help available

Daily Mirror

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All the help you can get NOW with your energy bills - including free £1,500

Mirror Money has compiled a list of all the grants, loans and support packages available if you're struggling to keep on top of or need help after falling behind on your energy bills

Daily Mirror

Full list of energy support for customers with British Gas, EDF, E.ON and more

We've detailed the support available from the main energy suppliers in the UK and what support there is for those who don't meet the benefit or low income threshold

Manchester Evening News

Energy bill support is available from major UK suppliers

Energy companies still have millions of pounds to help customers who are struggling to heat their homes

Wales Online

Help you can get from British Gas, EDF and Shell if you're struggling to pay your energy bills

Suppliers still have millions of pounds to give to vulnerable customers who are unable to afford to heat their homes

Chronicle Live

Eight energy tips which could save you up to £1,900 on your bills this year

The energy problems which plagued the UK last year are set to carry on throughout 2023 and household budgets will continue to be squeezed.

Daily Mirror

British Gas issues warning to customers over £150 Warm Home Discount

The energy supplier had a message for those who are not eligible for the extra support

Liverpool Echo

British Gas issue Warm Home Discount scheme warning stating they 'can’t help'

They have said that they cannot help if your household has been rejected help as part of the 'Warm Home Discount scheme' which aims to help people struggling financially.

Edinburgh Live

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Glasgow Live

British Gas issues customer warning over £150 Warm Home Discount

The energy giants have told customers they 'can't help them' with their Warm Home Discount applications in some circumstances, with many households still waiting on the cash boost.

Nottingham Post

British Gas 'can't help' customers who are rejected for £150 Warm Home Discount

The money supports people on the Guarantee Credit element of Pension Credit or those 'on a low income with high energy costs'

Daily Mirror

Freezing customers wait over an hour to speak to energy suppliers at up to 65p a minute

The Sunday Mirror made evening calls to several big firms including Eon, British Gas, EDF, Scottish Power and SSE to see how long you'd have to wait to get through - here are the results

Chronicle Live

Government issues 'quick and easy no cost' tips that could save £350 a year on energy bills

The new multi-million pound campaign advises households to turn down radiators, close curtains and cut down on tumble drying to cut down on their energy use

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Chronicle Live

British Gas, Scottish Power, SSE and Ovo named and shamed as energy vouchers fail to to arrive

One in five of the UK's poorest families are left shivering as they wait for their rebate payments to top up their meters

Chronicle Live

Expert shares easy tips every household can follow to save £250 on their heating bills

The expert shared three key steps people can take to help stop heat from escaping through roofs and gaps around doors and windows

Nottingham Post

British Gas issues guidance on what to do if pipes are frozen and how stop them from freezing

British Gas and SSE have guidance on how to stop pipes from freezing in cold weather

Daily Record

Full list of energy firms offering support on bills - including Scottish Power, OVO and Octopus

Energy suppliers are offering grants, discounts, and services to certain customers who are struggling to pay their bills.

Glasgow Live

British Gas shares handy guide on how to thaw frozen pipes in cold weather

The wintry weather covering the majority of Scotland can cause more issues than just travel disruption - it can lead to problems with household's central heating too.

Chronicle Live

Martin Lewis' MSE compares supermarkets to find cheapest Christmas dinner - with £23 difference

Tesco, Aldi, Sainsbury's and Marks & Spencer were among the supermarkets put through a price check by the MoneySavingExpert team

Edinburgh Live

British Gas shares how to thaw frozen pipes with step-by-step guide amid cold snap

It's important to act quickly if you've got frozen or burst pipes, so these tips could save you time and money as you won't have to wait for an engineer to come out.

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