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DARK SECRETS: Capita - The Real Truth

Retired UK civil servants failed by pension outsourcing, government says

Chaos of Capita-run scheme has left some people waiting up to a year for payments and in financial hardship

The Guardian - UK

Capita expects to lose up to £40m over UK civil service pension scheme fiasco

Outsourcing firm counts cost of failures that left newly retired people without an income for months

The Guardian - UK

Capita reveals £40m profit hit from Civil Service pension failures

Capita's shares plummeted by 18 per cent on Wednesday

The Independent UK

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Capita reveals earnings hit of up to £40m from Civil Service pension failures

The outsourcing giant expects underlying operating profits to be knocked by between £25 million and £40 million from the contract issues.

Evening Standard

Capita will not stop until civil service failures fixed, boss tells MPs

MPs questioned whether the firm sees the Government as a ‘cash cow to be milked to the point of dropping exhaustion’.

Evening Standard

Capita shares plunge following civil service pension scheme failures

Cabinet officer Nick Thomas-Symonds pledged to recover 'every single penny' from Capita

The Independent UK

Capita apologises for civil service pension failures as shares hit

Cabinet officer Nick Thomas-Symonds said Capita’s pension scheme contract was a ‘prime candidate’ to be brought back under Government management.

Evening Standard

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Thousands waiting on pension payments after Capita misses crucial deadline: ‘It’s unacceptable’

Capita has officially missed the government’s June 30 deadline to deliver the full terms of its £239 million Civil Service Pensions contract, PCS said

The Independent UK

All of a sudden Labour is rushing to do some good. Call it the ‘Burnham effect’

The end of outsourcing government jobs is just one progressive idea set in motion in this pivotal byelection week, says Guardian columnist Polly Toynbee

The Guardian - UK

Westminster 'betrayed' thousands of civil servants with pension chaos, says SNP MSP

THE UK Government has “betrayed” thousands of former civil servants after leaving them in the lurch without pension payments for months, an SNP…

The National (Scotland)

Capita’s Royal Mail pension scheme contract terminated after failures – minister

The Government will do all it can to ensure continuity of service, Royal Mail pensioners were assured.

Evening Standard

Royal Mail pension scheme contract terminated after ‘failure to deliver numerous milestones’

The Government will do all it can to ensure continuity of service, Royal Mail pensioners were assured

The Independent UK

Cyber attack hits IT system for Northern Ireland schools

The Education Authority said it could not yet confirm whether personal data had been compromised.

Evening Standard

‘My kids buy me food’: civil service pensioners offered emergency loans as nearly 90,000 face delays

Government to lend up to £10,000 to worst-affected new retirees as minister admits there is ‘unacceptable’ backlog

The Guardian - UK

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The Guardian - UK

London councils have a ‘sustained reliance’ on private firms as report shows £500m spend

Exclusive: Research prompts warning that authorities rely on companies to carry out basic functions

The Guardian - UK

Retired UK civil servant ordered to pay back £25,000 after pension scheme error

Eleven years of overpayments leave 63-year-old facing hardship and return to full-time work

TechRadar

Capita handed huge £14m fine over security failings which lead to data breach

Capita ‘failed in its duty to protect’ customer data, the ICO found.

International Business Times UK

Capita Fined £14m Over 2023 Cyber-Attack Failures

Capita fined £14 million by UK watchdog over failures linked to a 2023 cyber-attack that exposed sensitive data and breached security protocols.

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The Guardian - UK

Capita fined £14m for data protection failings in 2023 cyber-attack

Hackers stole personal information of 6.6m people but outsourcing firm did not shut device targeted for 58 hours

The Guardian - UK

UK government borrowing costs fall as Reeves hints at tax rises – as it happened

Rolling coverage of the latest economic and financial news

The Independent UK

Capita fined after millions of people’s personal data stolen in cyber attack

Capita fined £14m after data watchdog confirms a wide array of personal information had been exposed

Evening Standard

Capita hit with £14m fine for personal data breach in 2023 cyber attack

Hackers stole personal information including pension details and staff records as well as details of customers of organisations Capita supports.

The Guardian - UK

Newly retired UK teachers ‘sick with worry’ after delays in pension payments

Current and retired staff complain about delays, backlogs and poor communication at Teachers’ Pensions

The National (Scotland)

300 jobs at risk as London-based firm moves Scottish Power contract to South Africa

MORE than 300 people are at risk of being made redundant after an outsourcing firm that handles customer support for Scottish Power unveiled plans…

Evening Standard

Capita using cost savings to invest in AI push

The group said it had so far stripped out £185 million of costs as part of its plans to save £250 million a year by the end of 2025.

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