'Crumbs of comfort': Charities say Budget fails struggling households CHARITIES have called out the UK Budget for failing to go far enough to support households facing rising living costs The National (Scotland) · Oct 28
What to do when your solar panel installation goes wrong From leaking roofs and faulty wiring to underperforming panels, solar installations don't always go to plan The Independent UK · Oct 26
‘Local services are vital’: Former rough sleepers on what helped them off the streets As Andy Burnham hosts a rough sleeper summit, frustration mounts over ‘ridiculous bureaucracy’ and lack of hostel places The Guardian - UK · Oct 26
Nine million homes heading into winter in energy debt, survey suggests Just 55% of billpayers are in credit this year to their energy supplier this year, down from almost two-thirds (64%) in 2022, Uswitch found. Evening Standard · Oct 20
Millions of UK households are in energy debt. Here are three things you can do now Around 3.4 million households – nearly one in eight – are in debt to their supplier, owing an estimated £750 million, or an average of £220 each The Independent UK · Oct 20
Citizens Advice issue warning over biggest scam targeting UK households Fraudster roofers found to use doorstep sales tactics in 77 per cent of cases reported The Independent UK · Oct 19
£3,500 and no work done: the offer to help that’s really a roofing scam Citizens Advice warns of its No 1 scam as growing number of people are targeted by criminals posing as roofers The Guardian - UK · Oct 18
Average sum owed by people seeking debt help passes £10,000 – Citizens Advice Rising average debts are being driven by the cost of essentials such as energy, council tax and housing bills, the charity said. Evening Standard · Oct 6
Energy firms ‘must double down’ on customer service ahead of ‘difficult winter’ A survey for Citizens Advice suggested more than 10 million households were worried about how they would afford their energy bills this winter. Evening Standard · Sep 24
Stop relying on AI chatbots for customer care, UK banks and energy firms told Citizens Advice says providers of essential services such as energy, banking, phone and internet should guarantee the ‘right to talk to a human’ The Guardian - UK · Sep 21
Energy bills are set to rise twice - here’s what to do if you’re struggling Energy bills will rise in October and likely again in January for those not already on fixed deals The Independent UK · Sep 18
Burnham launches crackdown on ‘cowboy builders’ ripping off households Burnham feels his plan will ‘put cowboy builders out of business’ The Independent UK · Aug 27
Burnham promises action for consumers to help ease cost-of-living squeeze The Prime Minister said the cost of living ‘continues to weigh heavily on so many people’s lives’. Evening Standard · Aug 10
Evening Standard · Aug 10 Andy Burnham 'wealth tax' row: Minister denies that new levies on rich will fund cost-of-living help But the PM was said to be struggling to recruit a key economic adviser to his Government due to concerns over potential wealth taxes
The Independent UK · Aug 9 Burnham vows to tackle ‘rip-off’ subscriptions in cost-of-living crackdown The PM will accelerate plans to force companies to make it easier to cancel subscriptions and provide more information about costs up-front rather than quietly auto-renewing them at a higher price
Evening Standard · Aug 9 Burnham to promise ‘everyday fixes’ for bills at start of cost-of-living tour The Prime Minister’s summer tour follows his pledge on his first day in office to give the public ‘breathing space’ on bills.
The Independent UK · Aug 5 Brits forced to sleep in kitchens to cope with hot weather in ‘heat trap’ homes Citizens Advice said millions of people across the UK are ‘trapped in homes they can’t cool’
Evening Standard · Aug 5 Britons taking ‘drastic action’ such as sleeping in kitchen to cope with heat A study found other people had to use makeshift solutions like taping tin foil, cardboard, or damp sheets to windows.
Evening Standard · Jul 6 Estimated quarter of homeowners had problems with recent repair jobs – survey Some 4.8 million households dealt with issues ranging from living with unsafe work to dealing with stressful disputes, Citizens Advice found.
The Independent UK · Jul 6 Less than 2% of rents affordable for benefit claimants, report warns People are being forced into a ‘cycle of debt, poverty and homelessness’, a charity chief said
The Guardian - UK · Jun 30 ‘Am I losing this battle? Yes’: Martin Lewis on the online scams that steal his identity – and others’ life savings Trusted by millions, the finance expert has seen his name and face used to mis-sell a string of fake investments. And yet, he says, it would be ‘very simple’ for the government to stop them
Evening Standard · Jun 25 Energy debt reaches record £4.79 billion ahead of 13% price cap jump The number of accounts repaying debt has increased by 3% for electricity – to 852,000 – and by 4% for gas – to 710,000, the regulator said.
The Independent UK · Jun 7 Millions of British tourists suffered package holiday problems in last year One holidaymaker said she received no on-site support from their operator, causing them considerable stress