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EXPLAINED: Goldcar | Rare Historical Photos

One in eight car hire customers hit with hidden fees and costly add-ons

A survey of more than 3,600 customers found that 13 per cent paid more than the price they were first quoted

The Independent UK · Jun 30

Undercover investigation catches car hire firms using pressure tactics to sell unnecessary insurance

Staff were filmed frightening customers into purchasing additional insurance

The Independent UK · Aug 6, 2024

Stranded at the airport after Goldcar refused our paper UK driving licences

Hire car firm refused to honour a prepaid booking and rival firms had no spare vehicles

The Guardian - UK · Jun 12, 2023

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Best car hire firms ranked for summer including Enterprise, Auto Reisen and Europcar

Europcar, Enterprise, Hertz, Avis and Sixt were some of the popular car rental firms put to the test in a new study that looked at price rises since last year

Daily Mirror · May 12, 2023

Goldcar didn’t accept our paper UK driving licences but hasn’t refunded us

Car rental firm blames confusion over post-Brexit document rules agrees the £600 refund should have come quicker

The Guardian - UK · Feb 21, 2023

Goldcar put me under pressure to get unwanted insurance

It said that using my credit card for a deposit would cost me more than buying extra cover

The Guardian - UK · Jun 22, 2022

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