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SHOCKING: Hays travel | Mind Blowing Facts

Couple books a ‘mystery holiday’ through Groupon. Then a 45-minute call reveals the departure airport is not guaranteed: ‘that is literally a scam’

Her mystery vacation quickly became less mysterious.

We Got This Covered

Revealed: The best high street travel agents

Consumer champion Which? surveyed more than 2,500 holidaymakers about their booking experience

The Independent UK

Ryanair digital boarding passes: The verdict from passengers – and the airline

Plane Talk: Flying on Europe’s biggest budget airline is not compulsory

The Independent UK

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read the most diverse news in one place.

Eight North East organisations make top apprenticeship employers lists

Nissan, Hays Travel, Go-Ahead Group, Vertu and Intelect are among companies singled out for commitment to apprenticeships

Birmingham Post

North East business life: charity, community and award events

Companies featuring in this week's round-up include Opencast, UNW, Newcastle Building Society, Hays Travel and CEO Sleepout

Birmingham Post

The owner of Hays Travel Dame Irene Hays becomes High Sheriff of Tyne and Wear for 2023/24

Dame Irene Hays received a Warrant direct from His Majesty’s Privy Council to take up the position

Chronicle Live

Travel agency jobs with perk of road testing dream holidays

They are currently recruiting across Merseyside

Liverpool Echo

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Belfast travel consultants' top tips and most affordable places to travel to this summer

Grace Duffy and Danielle Larkin from Hays Travel in Victoria Square have also told the most popular destinations being booked currently

Belfast Live

Woman charged £700 after sending off for new passport

Sharon Barrett has slammed the fee as "ridiculous"

Liverpool Echo

Woman slams 'ridiculous' £700 holiday charge to change surname

A newlywed couple were charged hundreds to change a surname on their booking for their dream trip to New York

Wales Online

Newlyweds slam travel company after being charged £700 to update surname on holiday booking

Sharon Barrett was informed less than two weeks before she was due to fly to New York with her husband that she would have to pay £700 to change her surname on the booking.

Daily Record

Newlyweds hit out after being charged £700 to change surname on holiday booking

Sharon Barrett was preparing to go away with her new husband Paul when she was contacted by the travel agents and told of the extra cost, which she says has left her 'skint'.

Edinburgh Live

Newlywed couple slapped with 'ridiculous' £700 fee to change surname on holiday booking

Sharon Barrett was told to pay £698.50 to change her surname or she could lose 99% of the £2,200 paid if they cancelled the trip. She was given the news just before they flew off

Daily Mirror

Couple 'skint' after £700 charge to change name on New York holiday booking

The newlyweds had to use half of their spending money to pay the hefty bill

Wales Online

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Chronicle Live

Jet2 and Kuoni named best for package holidays by Which? - full list from best to worst

The travel providers were scored on the likes of value for money and customer service - with British Airways, TUI and easyJet all landing in the bottom half of the list

The Independent UK

The best and worst package holiday companies revealed

Jet2 Holidays topped the list

Daily Mirror

Full list of British Travel Awards winners including TUI, Jet2 and Fred Olsen

Full list of the British Travel Awards winners for 2021/2022 including TUI, Jet2, Fred Olsen, P&O Cruises, Shearings and more - as voted for by the public

Chronicle Live

Hays Travel announces £14.35m profit after saving thousands of Thomas Cook staff

Hays Travel lost much-loved founder John Hays in 2020 and faced multiple challenges to the travel industry during the pandemic

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Birmingham Post

Hays Travels bounces back to profit three years after snapping up Thomas Cook shops

'These results vindicate our decision to acquire the Thomas Cook retail estate' says owner Dame Irene Hays

Birmingham Post

High profile entrepreneurs join line up for Sunderland Business Festival

Dame Irene Hays, Heather Mills, SAFC directors and Fulwell73's Leo Pearlman and Johnny Moore will take part in events

Birmingham Post

North East travel company to pay employee's bills and mortgage for six months in new staff initiative

All employees across the business are entered into a prize draw once a month, with new prizes announced following each draw

Chronicle Live

Hays Travel to pay employee's bills and mortgage for six months in new staff initiative

The Sunderland company runs a monthly prize draw with perks including a new car and a £5,000 cruise as a way of thanking staff

Daily Record

Dumfries and Galloway travel agents see surge in foreign summer holidays

The lifting of pandemic restrictions means many people are taking the opportunity to hit the hot spots in Europe for the first time in two years

Daily Mirror

Couple's £3,000 'holiday from hell' after 5-star hotels in 'state of disrepair'

The trip to Singapore and Bali was so bad that Lauren Jones and Adam Donlevy from Chester have been offered a refund after the "hellhole" conditions - including "body fluids" left on hotel walls - wrecked their dream holiday

Chronicle Live

Apple, Harrods and Nando's jobs up for grabs at the Metrocentre right now

From fashion and beauty retailers, to tech companies and restaurants, we've rounded up the best jobs on offer in the Metrocentre

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