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THE TRUTH ABOUT: 7 - The Untold Story

Plus-sized woman reduced to tears by 'incredibly rude' staff as she boarded plane

Holly Richards is a women's size 28-30 so had bought two seats for her flight to Melbourne's Avalon Airport on Saturday to ensure she and other passengers would be comfortable

Daily Mirror

Women wear 6.5kg of clothes to avoid airline's baggage fees - but get fined anyway

Adriana Ocampo and Emily Altamura were travelling with airline Jetstar from Melbourne to Adelaide, Australia when they realised their suitcases were over the baggage allowance limit

Daily Mirror

Jetstar changes are a ‘step in the right direction’

Jetstar has made some changes to check-in times and experts think it's a good thing for both passengers and staff.

The New Daily

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Jetstar check-in to close earlier in bid to make flights more reliable and punctual

Passengers will need to be checked in for domestic flights 40 minutes before departure and for international flights 60 minutes prior

The Guardian - AU

Jetstar makes changes to check-in and gate times

Jetstar has announced it is making changes in the coming days to check-in, bag drop and boarding gate closure times.

The New Daily

Jetstar announces changes to check-in and boarding times as it aims to improve operations

Jetstar travellers will need to arrive at the airport earlier, after the carrier announced a series of changes it hopes to "boost punctuality and reliability".

ABC News

Australian airlines push back on calls to compensate passengers for delays and cancellations

Exclusive: Companies say a compensation scheme like the EU’s would drive up air fares in Australia

The Guardian - AU

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Jetstar’s Slinging Cheap-Ass Tix RN If You Fancy Playing Flight Cancellation Russian Roulette

Tickets start at $77.

Pedestrian.tv

Half-naked passenger among three people dragged off Jetstar flight for causing chaos

Three passengers - two men and a woman - were escorted from a Jetstar plane at Brisbane airport after causing chaos on board. The airline said their disruptive behaviour was 'completely unacceptable'

Daily Mirror

An island touted as the ‘new Bali’ is paradise, if you can overlook one big problem

The comparatively untouched Indonesian island of Lombok is rapidly coming into its own as a tourist destination.

The New Daily

Jetstar admits ‘more to be done’ after damning performance report

Jetstar has promised to do better after being singled out as Australia's least punctual and most unreliable airline in a damning report.

The New Daily

Four men escorted off plane by police after being ‘verbally abusive’

Jetstar said the group ‘appeared intoxicated’ and ‘refused to follow instructions’

The Independent UK

Call to make Australian airlines pay more for delays and disruptions

The call to make airlines more accountable to their customers is made in a submission to the federal Aviation White Paper.

The New Daily

The Jetsmart logo's hidden secret looks very familiar

This has been hiding in 'plane' sight.

Creative Bloq

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Daily Mirror

Passengers burst into song as drunk woman gets kicked off flight by police

Erica Jayne Carlson was due to fly to Avalon Airport in Victoria on Jetstar, but was removed by a group of five police officers after a flight attendant concluded she was not fit to fly

The Guardian - AU

Qantas criticised for ‘unfair’ Covid credit scheme despite 12-month extension

Choice says flight credits should work like gift cards with customers able to split them over a number of transactions

ABC News

Qantas, Jetstar extend deadline for COVID flight credits, CHOICE says conditions 'clearly unfair'

The Qantas group extends it deadline for customers to use COVID credits, a scheme which has been criticised by CHOICE and contributed to the airline earning its shonky award.

ABC News

Qantas complaints soar, as the ACCC calls on airlines to cut domestic airfares

Domestic airfares are still well above 2019 prices, despite jet fuel prices falling and bumper airline profits. The ACCC is warning carriers to cut airfares.

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The New Daily

Jetstar ranks as the third most unpopular airline in the world

Jetstar is the third most unpopular airline in the world according to a recent survey conducted by currency exchange service S Money.

The New Daily

Another Jetstar hitch leaves more passengers stranded

More Jetstar passengers have been left stranded after a technical problem with one of the budget airline's Dreamliners.

The New Daily

IT outage strands hundreds of passengers at Qld airport

Hundreds of travellers have been hit by lengthy delays and travel chaos after an IT outage at Gold Coast airport.

Pedestrian.tv

Folks Were Trapped On A Jetstar Plane For 7 Hours After It Made An Emergency Landing In The NT

In this week's edition of Jetstar being Jetstar...

AAP

Passengers stranded for hours as flight diverted to NT

A flight from Bangkok to Melbourne was diverted to Alice Springs after a medical emergency, with passengers stuck on the plane for more than six hours.

ABC News

Jetstar passengers stranded on plane at Alice Springs Airport for more than six hours due to medical emergency

A Jetstar flight from Bangkok to Melbourne is forced to make an emergency landing in the NT, with international passengers waiting hours to exit the aircraft due to customs issues.

The Guardian - AU

Qantas delivered a record profit for investors. But can it win back the respect of everyday travellers?

Alan Joyce is keen to paint a rosy picture but he faces a public with higher expectations, less tolerance for poor service and a hunger for more affordable fares

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