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THE TRUTH ABOUT: Nats org | History Defined

MoD forced to deny military jet error caused air traffic control chaos

The disruption has prompted calls for Martin Rolfe, chief executive of Nats, to resign

The Independent UK

Military aircraft reportedly blamed for UK air traffic control outage

Meltdown that grounded thousands of flights caused by ‘spurious’ flight data being entered into system, report says

The Guardian - UK

Ryanair chief calls for air traffic control boss to be dismissed after days of flight disruption

IN FULL

The Independent UK

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Ryanair boss demands ‘overpaid, failing’ air traffic chief be sacked after UK airport crisis

Ryanair called the Nats back-up system is ‘useless’ after more than 2,000 flights were affected as the result of a technical issue

The Independent UK

Campbeds, snacks and baby food: Should airports have contingency plans for disruption?

TRAVEL INSIDER: After more than 2,000 flights were grounded in a single day, MPs are asking why UK airports still have no formal crisis plan for major disruption. Global Travel Editor Annabel Grossman says it’s about time that changed in the latest Travel Insider newsletter

The Independent UK

Why travellers may miss out on compensation after days of airport chaos

IN FULL

The Independent UK

Passengers unlikely to get compensation as UK airports return to normal after days of flight chaos

Around 100 flights were affected by cancellations on Thursday

The Independent UK

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'Hero of Gatwick' becomes viral sensation after shouting out instructions to stranded passengers

Kurtis Toy, 36, was labelled a ‘hero’ for stepping in to help customer service staff after his flight from the London airport was cancelled amid the air traffic meltdown

Evening Standard

Flight disruption eases as airport operations return to normal

An air traffic control issue caused more than 2,000 flights arriving or departing the UK to be cancelled this week.

Evening Standard

Ryanair will dispute passenger’s claim he was sucked out of window

CEO Michael O’Leary tells reporters the businessman was sucked ‘towards’ but not ‘out of’ the opening

The Guardian - UK

UK Flight Cancelled? You Could Still Get Food and a Hotel Even if You're Owed No Compensation

The CAA says passengers may still have a right to food and accommodation even when flight compensation is not payable.

International Business Times UK

Flight disruption easing as air traffic boss faces calls to resign

Hundreds of thousands of passengers were caught up in the disruption after flights were cancelled following a Nats technical issue on Tuesday.

Evening Standard

Fury as passengers hit by UK flight chaos 'unlikely to get compensation'

Airlines are unlikely to have to pay out as the incident is expected to be put down to ‘extraordinary circumstances’ under passenger rights rules

Evening Standard

Passengers affected by air traffic control issue ‘unlikely to get compensation’

Travellers were caught up in the disruption after hundreds of flights were cancelled following a Nats technical issue on Tuesday.

Evening Standard

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The Guardian - UK

‘Baggage reclaim was pandemonium’: passengers hit by airport IT chaos in UK recount their ordeals

From hours stuck on planes awaiting takeoff, to sleeping the night on the floor at Heathrow. Here are some travellers’ experiences

The Independent UK

Britain’s crumbling vital infrastructure cannot be allowed to fail

THE INDEPENDENT VIEW: Editorial: The latest ‘technical glitch’ to cause widespread chaos at Britain’s airports must not be allowed to happen yet again. But preventing it will mean confronting the awesome challenge – and cost – of modernising air traffic control

The Independent UK

Flight chaos that left thousands stranded and could cost aviation industry £70m ‘was avoidable’

Downing Street said the government still had confidence in the boss of National Air Traffic Services, Martin Rolfe

The Independent UK

Inside the IT ‘glitch’ that triggered UK flight chaos – and the warnings issued three years ago

IN DEPTH: With problems mounting again for the UK’s air traffic control provider, Alex Ross looks at the warning signs from the last major meltdown in 2023

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The Independent UK

Air traffic control chaos explained after second day of flight disruption

IN FULL

Evening Standard

Transport Secretary does not believe air traffic control issue was ‘unavoidable’

Heidi Alexander told MPs that safety must remain air traffic controllers’ ‘over-riding priority’.

The Independent UK

Government backs air traffic control chief after thousands face travel chaos

Nats chief executive Martin Rolfe has come under fire.

Evening Standard

Why are flights cancelled at Heathrow and Gatwick? Inquest begins into aviation chaos

An urgent investigation is being carried out by the National Air Traffic Services to identify what went so disastrously wrong at Britain’s airports

Evening Standard

Which flights are cancelled at Heathrow and Gatwick today? Check our full list

Dozens more London flights have been cancelled on Thursday - see the full list

Evening Standard

Air traffic boss Martin Rolfe on £1.5m given week to come up with answers on Heathrow and Gatwick flight chaos as he faces calls to quit

More than 2,000 flights have been cancelled after a computer problem at the National Air Traffic Services caused major disruption at UK airports

Evening Standard

When will flights at Heathrow and Gatwick get back to normal?

Disruption continues to ease on Thursday but there are still flight delays and cancellations

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