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UNCOVERED: Service nsw | History Defined

My rookie era: In my 30s, I went for my driver’s licence test – and failed four times

Learning to drive as an adult is humiliating because everyone knows how to drive, and frustrating because no one knows how to drive properly

The Guardian - AU · May 18

The disaster relief payments you may be eligible for after western Queensland’s flooding and ex-Tropical Cyclone Alfred

The easiest way to get a disaster relief payment is to log into your myGov account. Here’s what you need to know

The Guardian - AU · Mar 11, 2025

NSW Government Says People Were Charged $144 Million In ‘Unlawful’ Fees

The NSW government claims NSW residents have been charged $144 million in potentially illegal service fees since 2016.

Pedestrian.tv · Oct 23, 2024

From analysis to the latest developments in health,
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Long wait for refunds of 'gobsmacking' unlawful fees

Everything from fine payments to marriage certificates have been hit with wrongful merchant surcharges in NSW over eight years.

AAP · Oct 22, 2024

Millions of people in NSW charged illegal merchant fees by state agencies, government says

Residents unlawfully charged about $144m in fees on services such as licence renewals, car registrations and fine repayments since 2016, minister says

The Guardian - AU · Oct 22, 2024

Jail for greedy fraudsters who rorted COVID scheme

Two men have been jailed for using false identities to rort a COVID-19 small business grant scheme of hundreds of thousands of dollars.

AAP · Aug 23, 2024

Knife taken to govt agency that helped handle pandemic

Some 125 Service NSW positions will be cut as the government reduces costs that ballooned during the pandemic.

AAP · Jul 4, 2024

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Former MP convicted for defrauding coronavirus grants

A disgraced former federal MP has been forced to repay $25,000 in COVID-19 grants fraudulently obtained from the government.

AAP · Mar 21, 2024

Woman convicted after leaking data to accused kidnapper

A former Service NSW worker has been sentenced after providing confidential information to her then boyfriend who has been accused of a violent kidnapping.

AAP · Mar 13, 2024

Third time lucky the hope for fix to licence system

A major database holding images and home addresses of one in four Australians is decades old but replacing it has been plagued by issues, a report has found.

AAP · Feb 20, 2024

Man accused of stabbing Service NSW worker has history of mental health issues, court told

Mahmoud Salhab, accused of stabbing a Service NSW employee, remains in his cell as a court is told the 37-year-old is "not mentally in a stable position".

ABC News · May 6, 2023

Stabbed Service NSW worker in intensive care

A 55-year-old public servant at NSW's customer service agency has been stabbed in the lower back, chest and shoulder in the centre of Sydney.

The New Daily · May 5, 2023

Service NSW worker undergoes surgery after being stabbed multiple times in Sydney CBD branch

A Service NSW employee has been stabbed multiple times in Sydney's CBD in what police have described as an unprovoked attack.

ABC News · May 5, 2023

Service NSW worker stabbed multiple times in central Sydney

A 37-year-old man was arrested by police after stabbing at service centre in Haymarket

The Guardian - AU · May 5, 2023

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Pedestrian.tv · May 5, 2023

A Service NSW Worker Has Been Stabbed Multiple Times While On The Job In Sydney’s CBD

The man is now fighting for his life in St Vincent's Hospital.

ABC News · Apr 13, 2023

Former Service NSW employee granted bail over alleged involvement in Sydney kidnapping

Police allege the 21-year-old accessed addresses and driver's licences through her government job before passing it on to members of a criminal syndicate.

AAP · Feb 28, 2023

Ex-minister planned agency split despite service impact

Former coalition minister Stuart Robert planned to split a department into four agencies despite advice about the proposal's negative customer service impact.

AAP · Feb 4, 2023

Perrottet's $250 per house energy cash election pledge

NSW households who check whether their energy provider is offering them a fair deal would be given a $250 one-off payment, in a major pre-election sweetener.

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ABC News · Oct 12, 2022

NSW scraps mandatory reporting of COVID-19 positive rapid antigen tests

The NSW government scraps mandatory reporting for rapid antigen tests that return a positive COVID-19 test result.

The Guardian - AU · Oct 12, 2022

NSW joins Victoria in scrapping mandatory reporting for positive Covid tests

NSW chief health officer urged people to continue registering positive RATs voluntarily, saying it informs the state’s public health response

ABC News · Sep 30, 2022

Impacted by the Optus data breach? Here's how to replace your passport, drivers licence and Medicare card

Did you get a message from Optus about your identification documents being exposed in the cyber attack? Here's what you need to know about replacing them.

ABC News · Sep 28, 2022

Charities call for unused Stay NSW vouchers to be donated as expiry date looms

More than $70 million in vouchers have not been used in hotels and motels across the state ahead of the October 9 deadline.

The Guardian - AU · Sep 28, 2022

Plea for NSW voucher schemes to be extended – but in Sydney only – as $133m sits unspent

Accommodation industry says international travel is yet to return to pre-pandemic levels

The New Daily · Sep 28, 2022

Data stolen in the Optus hack? Here’s what to do

If you’re an Optus customer worried about the recent hack, here’s how to protect yourself as the fallout continues.

ABC News · Sep 28, 2022

Caught up in the Optus data breach? Here's how to replace your passport, drivers licence and Medicare card

Did you get a message from Optus about your identification documents being exposed in the cyber attack? Here's how to change your licence number, passport and Medicare card.

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