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DARK SECRETS: 24 - The Real Truth

Far from a shock, Southwest meltdown was ‘perfect storm’ of well-known vulnerabilities

As chaos at Southwest Airlines brought misery to thousands of frustrated travelers and growing scrutiny from U.S. regulators and lawmakers, many in the aviation industry said the massive cancellation of flights by the nation’s largest domestic carrier was far from surprising.

Los Angeles Times

Editorial: Deregulation got us cheap flights. It also got us this travel nightmare

Pictures of travelers still marooned in airports over the long holiday week are deeply disturbing.

Tribune News Service

Sandy Banks: Southwest Airlines becomes the Grinch that stole Christmas travel

The numbers tell a sobering story of Southwest Airlines' holiday collapse: thousands of flights abruptly canceled, and thousands upon thousands of travelers stranded for days in airport terminals.

Los Angeles Times

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Dallas Love Field passengers desperate to get home after Southwest cancellations

It was another miserable day for many at Dallas Love Field.

Tribune News Service

How Southwest Airlines ground to a halt, leaving more passengers stranded than other big carriers

Analysts say Southwest’s point-to-point flight system, antiquated technology, go-it-alone ticketing and overworked employees led to massive holiday breakdown.

Chicago Sun-Times

Transportation Department to scrutinize Southwest after high rate of cancellations

WASHINGTON — The U.S. Department of Transportation announced it will investigate Southwest Airlines’ onslaught of cancellations that stranded thousands of travelers and their luggage at airports and wreaked havoc on holiday plans.

Tribune News Service

Southwest Airlines’ holiday meltdown brings on federal investigation

The Dallas-based airline has canceled more flights than any other airline during the holidays, prompting federal investigators to ask why.

The Texas Tribune

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Southwest Airlines will fly one-third of its scheduled flights this week, and customers are furious

Southwest stock has dropped 6% after the airline canceled two-thirds of its flights this week.

Fortune

The blizzard is just one reason behind the operational meltdown at Southwest Airlines

Southwest isn't the only airline experiencing delays and cancellations, but it is by far the worst-hit, with about 5,500 of its flights canceled across the country in the last two days.

WEKU

The story behind Southwest's terrible, horrible, no-good, very bad week

A winter storm was only the "catalyst" behind this week's air travel chaos.

Fortune

US government to review ‘unacceptable’ cancellations by Southwest Airlines as travel chaos continues

Thousands of flights have been cancelled amid frigid weather across United States

The Independent UK

Weary travelers still dealing with canceled flights, missing luggage Tuesday

As of 1:20 p.m. Tuesday, 251 flights had been canceled at Midway, 77 at O’Hare.

Chicago Sun-Times

Trying to rebook your Southwest flight for before 2023? You might have some trouble

DALLAS — Some travelers may ring in the new year somewhere different than they planned after Southwest Airlines’ holiday season meltdown has prevented passengers from rebooking their cancelled flights until 2023.

Tribune News Service

Southwest Airlines cancels 70 per cent of flights amid winter Storm Elliott

“In all likelihood, we’ll have another tough day tomorrow as we work our way out of this,” CEO says

The Independent UK

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Tribune News Service

Will labor strife led by pilots become the airline industry’s next big obstacle?

The big challenges of 2022 — COVID and inflation — posed no obstacle to travelers, but finding enough pilots slowed down the travel recovery.

Tribune News Service

Southwest cancels nearly two-thirds of its flights, leaving holiday travelers stranded nationwide

Southwest Airlines Co. canceled almost two-thirds of its flights Tuesday, remaining hobbled by a massive winter storm that most major rivals were able to recover from with greater ease.

Tribune News Service

Southwest cancels 62% of flights, leaving holiday travelers stranded nationwide

Southwest Airlines canceled almost two-thirds of its flights Tuesday, remaining hobbled by a massive winter storm that most major rivals were able to recover from with greater ease.

Asharq Al-Awsat

Southwest Cancels Thousands More US Flights as Weather Stays Bitter

Southwest Airlines Co led US airline cancellations on Tuesday as the low-cost carrier struggled to recover from harsh winter weather that has wrecked holiday plans for many. Shares of the Dallas-based airline were down 5.3% at $34.19 in morning trade, after it canceled 2,523 flights for Tuesday as of 9.42…

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Axios

Why Southwest is canceling more flights after winter storm meltdown

The airline expects a tough week ahead for travelers.

Tribune News Service

Southwest Airlines apologizes as DOT announces probe into holiday cancellations

Southwest Airlines apologized to customers Monday after canceling more than 2,700 flights nationwide — more than two-thirds of its schedule — as it tries to recover from an operational meltdown stretching back to an arctic storm on Thursday.

Tribune News Service

Southwest Airlines flight woes likely to continue for days

Southwest Airlines Co. expects the flight chaos caused by the massive winter storm that battered the U.S. to continue for at least another few days as the government questioned whether the airline is complying with its customer service plan.

Roll Call

DOT to scrutinize Southwest after high rate of cancellations - Roll Call

The Transportation Department announced that it will investigate Southwest Airlines' onslaught of cancellations Monday and Tuesday.

Al Jazeera

US probes ‘unacceptable’ Southwest Airlines storm cancellations

Airline cancels more than two-thirds of scheduled flights over Christmas break amid a devastating winter storm.

The Independent UK

DOT to probe Southwest cancellations that stranded flyers

The U.S. Department of Transportation says it will look into flight cancellations by Southwest Airlines that have left travelers stranded at airports across the country amid an intense winter storm that has killed dozens of people

Axios

Transportation Department to review Southwest Airlines' mass cancellations of holiday flights

The DOT says it's "concerned by Southwest's unacceptable rate of cancellations and delays."

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