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THE TRUTH ABOUT: The central consumer protection authority | History Defined

CCPA slaps Rs 10 lakh fine on Xboom for selling anti-drone, jammer devices without approvals

The Central Consumer Protection Authority has imposed a penalty on Xboom for unauthorized advertising of anti-drone systems. The company failed to disclose essential licensing information related to its drone products. An inquiry revealed instances of unfair trading practices and consumer rights violations on their platform. The authority highlighted inconsistencies in…

The Economic Times · Sep 27

Rapido faces Rs 10 lakh penalty over ‘pay more, get a ride’ prompts, dark patterns in app

The Central Consumer Protection Authority fined Rapido Rs 10 lakh for misleading interface designs. Rapido used dark patterns like 'Confirm Shaming' and 'Interface Interference' to nudge riders. The authority also found the platform guilty of misleading advertisements and unfair contract terms. This action follows a sector-wide examination into advance tipping…

The Economic Times · Sep 15

CCPA imposes Rs 1 lakh penalty on SpiceJet for using dark patterns on booking platform

The Central Consumer Protection Authority (CCPA) has imposed a Rs 1 lakh penalty on SpiceJet for using "dark patterns" on its flight booking platform. The consumer watchdog found that the airline employed deceptive interface practices that could mislead users and influence their purchasing decisions, violating consumer protection norms.

The Economic Times · Jul 17

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CCPA fines Storia Foods, English Oven Rs 1 lakh each for misleading '100%' claims on food labels

Two prominent food companies, Storia Foods and Mrs. Bectors Food Specialities, have been fined Rs 1 lakh each by the Central Consumer Protection Authority. The penalty stems from misleading '100%' claims on their product packaging, falsely representing product composition. Both firms are now mandated to immediately remove these deceptive claims…

The Economic Times · Jun 21

CCPA imposes Rs 7 lakh penalty for misleading claims relating to UPSC civil services examination results

The Central Consumer Protection Authority has fined Vajiram and Ravi IAS Study Centre Rs 7 lakh. The coaching institute published misleading advertisements about candidate success in the UPSC Civil Services Examination. They failed to disclose that many top rankers only used their free Interview Guidance Programme. This practice misled students…

The Economic Times · May 31

Panel discusses norms to check misleading claims by coaching centres

The Central Consumer Protection Authority (CCPA) held its first meeting of the committee constituted to prepare guidelines on misleading advertisements in the coaching sector.

The Hindu · Jan 9, 2024

‘Misleading’ ads for IAS coaching institutes being probed by consumer protection body | Explained

The Central Consumer Protection Authority is probing 20 IAS coaching institutes for making misleading claims in their advertisements and engaging in unfair trade practices. We examine these claims and the probe in depth.

The Hindu · Nov 7, 2023

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