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INSANE: The department of consumer affairs | Vintage Vibes

Soap & shampoo veg or non-veg? A dot on the pack will now tell you

The Centre has mandated vegetarian and non-vegetarian origin markings on soaps, shampoos, toothpastes, cosmetics and toiletries. Under rules notified on September 21, products of vegetarian origin will carry a green dot, while non-vegetarian products will bear a red or brown dot at the top of the principal display panel.

The Economic Times

Government amends e-commerce rules to check price manipulation, dark patterns, fake sponsored listings

Government amends e-commerce rules to check price manipulation, dark patterns, fake sponsored listings

New e-commerce rules will take effect from January 1, 2027. These amendments aim to strengthen consumer protection and transparency in online transactions. E-commerce entities must now partner with the National Consumer Helpline for grievance redressal. Clear disclosures for sponsored listings and prior pricing are mandated by the updated regulations. The…

The Economic Times

Flipkart, Amazon, Meesho top list of e-commerce firms facing most complaints on NCH in 2025

Flipkart, Amazon, Meesho top list of e-commerce firms facing most complaints on NCH in 2025

Flipkart and Amazon received the highest number of consumer complaints in 2025. Meesho and Myntra also featured prominently on the list of e-commerce platforms. The National Consumer Helpline facilitated over 91 crore in refunds to consumers. Non-delivery of products constituted the largest category of complaints filed. The government has taken…

The Economic Times

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California Bill Would Bar Companies from Advertising AI Chatbots as Therapy and Set Rules for Clinical Use

California's SB 903 would ban marketing AI chatbots as therapy and would require licensed clinician review of AI therapeutic decisions.

No guidelines to regulate online astrology platforms: Consumer affairs department to CIC

The CIC directed the department to provide details of any investigation, disclose complaint figures and transfer parts of the RTI application to other ministries.

The Economic Times

Government launches White Rabbit tech network to secure Indian Standard Time

The system disseminates Indian Standard Time, traceable to the national time-keeping authority UTC (NPLI), using Precision Time Protocol-based White Rabbit technology, which the ministry said in a statement, offers highly accurate synchronisation for sectors, including banking, telecommunications, power grids, transportation, and digital governance.

The Economic Times

Govt relaxes verification norms for high capacity weighing instruments

The government has significantly eased rules for verifying large weighing instruments, those with a capacity of one tonne or more. This move aims to boost business ease by reducing the need for heavy standard weights during checks. The revised regulations now require only 20% of the instrument's maximum capacity in…

The Economic Times

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Consumers unlikely to see major impact on food prices over next 2-3 months: Consumer Affairs Secy

Consumers unlikely to see major impact on food prices over next 2-3 months: Consumer Affairs Secy

The government is closely monitoring the prices of essential food commodities. At present, prices have remained stable and largely range-bound, says Consumer Affairs Secretary Nidhi Khare.

The Economic Times

Govt examining possibility to introduce standard packaging for cooking oil

Govt examining possibility to introduce standard packaging for cooking oil

The Department of Consumer Affairs is looking into standard pack sizes for cooking oils. Industry bodies raised concerns about many different package sizes confusing consumers. This makes comparing prices difficult. The department met with major edible oil associations. They discussed how to make price comparisons easier. This move aims to…

The Economic Times

Centre ups monitoring of sub-standard helmets that pose life risk

The Department of Consumer Affairs addresses growing concerns about the quality of helmets available in the market. Read further on Dynamite News:

Why your groceries cost 9% more this July

Why your groceries cost 9% more this July

A rise in prices of potato, onion and tomato led to a 9 percent increase in grocery bills for a family of four compared to the previous month, according to our analysis of government price data. Prices of meat and dairy products like curd and paneer were not included in…

NLSIU launches consumer law project with Meta, IIT Bombay, and DoCA

NLSIU launches consumer law project with Meta, IIT Bombay, and DoCA

The National Law School of India University (NLSIU) on Tuesday announced a new research project on consumer law with Meta’s support. The project which will assess how large language models (LLM) can be used for building public solutions for enhancing efficiency in India’s consumer grievance redressal system, will be executed…

Government mulls ombudsman for air travellers

Government mulls ombudsman for air travellers

Government to set up Ombudsman to address air traveller grievances. With domestic air travellers exceeding pre-COVID levels, government to discuss setting up of an Ombudsman to address grievances. Department of Consumer Affairs held meeting with online travel aggregators, officials of Ministry of Civil Aviation and DGCA.

Explained | Why was a 40% duty imposed on onion exports?

Explained | Why was a 40% duty imposed on onion exports?

In order to increase the availability of onions in the market, the government on August 19 imposed a 40% duty on the export of onions until the end of the year. Read on The Hindu why was a 40% duty imposed on onion exports?

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Gov’t cuts price of subsidised tomato to ₹70 per kg

Union Govt reduces subsidised tomato prices to ₹70/kg from ₹80/kg to provide relief to consumers. All-India avg. retail price is ₹119.29/kg, max. ₹245/kg, min. ₹40/kg.

Explained | Understanding dark patterns

Explaining the concept of dark patterns which are designs or user interface techniques that are intentionally crafted to manipulate or deceive consumers into making certain choices or taking specific actions that may not be in their best interest

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