INSANE: The housing ombudsman | Vintage Vibes

Camden Council pays £2,000 to arthritic resident whose leaking radiator it ripped out

The Housing Ombudsman criticised the council for breaching its own repairs policy after failing to react urgently to heating problems

Evening Standard · Aug 27

'No one listened': Havering Council to pay £7,000 to homeless mother left in unsafe housing

The Housing Ombudsman found repeated failings after a homeless mother and her children were left living in unsafe accommodation for nearly two years

Evening Standard · Nov 8, 2025

Awaab’s Law will force landlords to respond to damp and mould complaints within 24 hours – your rights as a renter and landlord explained

The law was introduced after a toddler tragically passed away as a result of mould exposure

Ideal Home · Oct 25, 2025

Largest UK housing association fined for failing to fix child’s bedroom window for four years

The severely delayed repair led to parts of home developing mould, housing watchdog says

The Independent UK · Aug 13, 2024

London family wins £20,000 after council blamed mould problem on 'lifestyle'

Lewisham Council insisted a yearly mould wash was enough to deal with the problem eight years after the resident first reported a leak

Evening Standard · Mar 14, 2024

Housing association slammed as tenant takes own life after 18 noise complaints

Clarion Housing Association has apologised for its failings over what Housing Ombudsman Richard Blakeway said was a ‘deeply distressing’ case

The Independent UK · Nov 2, 2023

'After Awaab, nobody can ignore damp and mould anymore... a lot of us did'

"We just said, oh it's lifestyle, open your window... nobody thinks that anymore"

Manchester Evening News · Jun 29, 2023

Dad and daughter part of £18k council payout after 'shocking' response to housing complaints

They were left with water pouring down their walls, which caused damp and mould problems for years

Wales Online · May 10, 2023

The Mancunian Way: Banana, Banana, Banana

Report finds housing manager thought living with mould was 'acceptable' PLUS School where girls must wear skirts AND The Bloomtown trail

Manchester Evening News · Mar 28, 2023

Awaab Ishak landlord saw refugees in mouldy properties as 'lucky' to have a home

Rochdale Boroughwide Housing (RBH) had a culture of "othering" which saw staff hold prejudices and "lazy assumptions" about asylum seekers and refugees, the Housing Ombudsman said

Daily Mirror · Mar 28, 2023