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EXPLAINED: 4 - The Real Truth

Did your mobile banking go down? Here's what happened to Lloyds, TSB, Nationwide, First Direct and Halifax

Six major UK banks reported issues with their mobile and internet banking on Friday, February 28 –here's an account on the bad morning for Lloyds, TSB, First Direct, Halifax, Nationwide and Bank of Scotland customers.

TechRadar

Lloyds Bank down: Halifax, TSB and Nationwide online banking not working

Lloyds Bank and other banks’ online services appear to be down in a major outage.

The Independent UK

The success of the Delta Flight 4819 rescue effort highlights the need for co-ordinated responses

The day after the Delta Flight 4819 crash on Feb. 17 at Toronto Pearson International Airport, the damaged aircraft remained on the runway as the crash investigation ramped up.

The Conversation

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TSB posts stronger profits despite ‘challenging’ mortgage market

The Spanish-owned bank recorded a pre-tax profit of £290.4 million for 2024, up 22.4% on the previous year.

Evening Standard

1.2m current accounts moved using switching service in 2024

It marked the second year in a row that current account switches have topped one million, the Current Account Switch Service said.

Evening Standard

Over 1.1m people used current account switch service in 2024 - one big winner isn’t even a bank

Nationwide have proven a popular destination on the back of their switch offers

The Independent UK

All my accounts were shut down when TSB labelled me a ‘fraudster’ instead of the victim

Credit checks revealed fraud markers against my name – placed by the bank, even though I had never been a customer

The Guardian - UK

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TSB appoints new chief executive as Robin Bulloch to retire

The bank, which is owned by Spain’s Banco Sabadell, said Marc Armengol would take on the top job from early 2025.

Evening Standard

TSB appoints Marc Armengol as new CEO amid uncertainty over bank’s future

Armengol to replace Robin Bulloch in 2025 but owner Sabadell faces $13bn hostile takeover bid by BBVA

The Guardian - UK

Women being trapped in relationships due to economic abuse, charity finds

Some women who said they had experienced economic abuse also reported suffering from mental ill health or having to borrow money to get by.

Evening Standard

Santander, HSBC and TSB increase mortgage rates after applications rush in spite of Bank of England cut

Santander, HSBC and TSB raised rates by up to 0.3 percentage points

The Independent UK

Mortgage rates hiked by major lenders despite fall in base rate

HSBC UK said it is increasing fixed-rate mortgages this week

The Independent UK

Major lenders hike some mortgage rates despite fall in base rate

The changing outlook for interest rates and rises in swap rates which are used to price home loans have had an impact, some experts said.

Evening Standard

Urgent purchase scam warning as shoppers start spending for Christmas

Tickets for concerts and football matches are among the items that scammers often offer

The Independent UK

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Evening Standard

TSB highlights common purchase scams as shoppers gear up for Christmas

The bank is urging people to stick to reputable websites and view items advertised on social media in person before handing over their cash.

The Independent UK

More than £570m stolen by fraudsters in first half of 2024

Losses where people were tricked into transferring money decreased in the first half of this year, UK Finance said.

The Independent UK

TSB Bank suffers outage as regulators separately fine it for ‘woeful systems’

Customers were left unable to make or receive payments on Thursday, on the same morning that TSB was fined £10.9 million by the financial watchdog.

The Independent UK

TSB fined £10.9m for ‘woeful’ systems leaving customers at ‘risk of harm’

The Financial Conduct Authority said the bank had inadequate processes between 2014 and 2020 for customers in arrears.

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The National (Scotland)

TSB issues apology to customers as banking app hit by problems

Customers at TSB have reported that the banking app is down, as TSB issues an apology and update.

Evening Standard

TSB mobile banking app down: thousands of users report being locked out

Thousands are without access to TSB banking this morning

The Independent UK

TSB apologises to customers after online payments glitch

Customers of the bank complained on social media about not receiving salaries and child benefit payments for many hours.

The Independent UK

TSB customers left without benefit and salary payments due to online glitch

TSB said the problems started in the early hours of the morning with some Bacs payments and remain ongoing.

The Guardian - UK

UK savers urged to find better deals after several banks cut interest rates

Bank of England may have kept rates steady this week but TSB, NS&I and others have all announced cuts

The Independent UK

Mortgage rates finally fall for first-time buyers – best deals compared

Nationwide, HSBC and NatWest cut their fixed mortgage rates

Evening Standard

Average two year mortgage rate falls below 5.5% for first time since June 2023

Major lenders are scrambling to generate business with increasingly competitive deals

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