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EXPLAINED: 2 - The Real Truth

Jobseeker’s experience with job agencies left his mental health so poor he could not work

Nathan, now on disability support, says job providers did little to help his search while they claimed thousands of dollars each time he found work on his own

The Guardian - AU

Jobseekers receiving Centrelink payments say they're being 'penalised' for studying

One month into the rollout of the new $7 billion Workforce Australia system, jobseekers and students are reporting mass confusion and inconsistencies.

ABC News

In Australia’s welfare sector obligations are ‘mutual’, but profits flow only one way

As vast network of job agencies rakes in hundreds of millions in taxpayer dollars, jobseekers face ‘humiliating’ tasks to maintain payments

The Guardian - AU

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Workforce Australia provider makes jobseeker complete personality tests assessing ‘zest’ and ‘spirituality’

Emma Rayward says the surveys used by job agency Asuria made her feel ‘uncomfortable’ and took up most of her appointment

The Guardian - AU

Job agency refers welfare recipients to online course asking basic questions about computers

Employability course created by company related to job agency labelled a ‘waste of time, waste of resources’ by one jobseeker

The Guardian - AU

Government flags possible reform of $7b Workforce Australia jobseeker program a month after launching it

The government is creating a parliamentary committee to examine the rollout of Workforce Australia, the new unemployment services program that is barely a month old.

ABC News

Tony Burke flags parliamentary inquiry to consider overhaul of Workforce Australia jobs program

Labor supported $1.5bn-a-year program implemented by Coalition but employment minister says some aspects require ‘scrutiny and oversight’

The Guardian - AU

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Parliament to examine Workforce Australia

The federal parliament will investigate changes made to the program by the former Liberal-National coalition government.

AAP

‘It felt insulting’: welfare recipients sent to body language courses as job agencies profit

Providers in the welfare-to-work system are making lucrative earnings by enrolling clients into their own taxpayer-funded programs

The Guardian - AU

Workforce Australia job agencies rake in millions more from training contracts

Department of employment intended to ban practice before reversing course after ‘strong feedback’ from industry

The Guardian - AU

A 120km drive to job agency: confusion reigns over Australia’s jobseeker requirements, union says

Hundreds responded to an Australian Unemployed Workers’ Union survey reporting issues from lack of information to unreasonable demands

The Guardian - AU

Jobseeker asked to choose between work and job agency appointments under Workforce Australia system

Multiple complaints of baffling and unrealistic requirements have been reported as being set by employment agencies under the new program

The Guardian - AU

Sixty-three-year-old jobseeker forced to make 250km round trip to keep welfare benefits

Woman from Yorketown in South Australia has been referred to a job agency in Kadina under new Workforce Australia program

The Guardian - AU

Jobseeker forced to travel 60km to keep payments under new welfare program

Another says experience of new points-based system has been ‘humiliating and degrading’

The Guardian - AU

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The Guardian - AU

Welfare penalties paused after new Workforce Australia app struggles to cope

Welfare recipients say they have been unable to log on to the new app to log job search efforts required to maintain their benefits

ABC News

Jobseekers remain in the dark just days out from major Centrelink unemployment changes

The biggest overhaul of unemployment services in years is now just days away. Many jobseekers are still in the dark about what it all means for them.

ABC News

Labor unveils 'clean slate policy' as part of last-minute tweak to controversial jobseeker reforms

Last-minute changes to Workforce Australia — the system replacing jobactive next week — have been made. Here's what you need to know about the 11th-hour changes.

The Guardian - AU

‘Tick-a-box exercise’: majority of jobseekers dissatisfied with billion-dollar Jobactive system, report finds

Exclusive: New employment services system should end activities that are unproductive and scrap automatic payment suspensions, Acoss report says

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The Guardian - AU

Employment minister urged to delay rollout of points-based system for jobseekers

Survey of unemployed people suggests ‘harm was actually being designed into the system’, academic says

The New Daily

Mutual obligations are being overhauled. Job seekers are confused and fearful

Job seekers fear they could lose access to their income support payments amid an overhaul of a key Centrelink program affecting thousands of people.

ABC News

What is Centrelink's new employment services program, Workforce Australia? How will it affect jobseekers?

Jobactive — the Australian government's main employment services program — has been replaced by a new service called Workforce Australia Employment Services Provider. Here's how the change will affect your job search.

ABC News

Fear and confusion from jobseekers as 'dramatic' changes to Centrelink mutual obligations loom

Major changes to employment services begin in under a month – but many of the 800,000 jobseekers who’ll be affected are still unclear on exactly how.

The Guardian - AU

Job seekers could have welfare stopped under ‘onerous’ new points-based system, advocates warn

Mutual obligations system will require people to complete an expanded range of activities to keep their payments

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