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REVEALED: Yorkshire water - The Real Truth

British Gas customer claimed £300 for solar power but received £38,611.59 by mistake; she spent seven weeks trying to give it back

A British Gas customer experienced an astonishing seven-week ordeal due to a clerical error resulting in a £38,000 overpayment. The lack of clear recovery procedures from customer service compounded the issue. Similarly, another homeowner faced bizarre phantom gas bills lingering for months after the removal of their meter. These situations…

The Times of India

Wessex Water chief pockets above-inflation pay rise despite bonus ban over sewage spills

CEO’s pay packet surges to £791,000 as union says public ‘sick of obscene pay’ and bosses ‘feathering own nests’

The Guardian - UK

Yorkshire Water paid us £6,800 by mistake – and said to ‘enjoy’ the money

Only when Guardian Money contacted the company did it discover the cash was wages owed to its staff

The Guardian - UK

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Sewage released into England’s rivers and seas nearly 300,000 times last year

Campaigners criticise frequent use of storm overflows when parts of the country were in drought for months

The Guardian - UK

Who are the key figures in the sewage crisis, and where are they now?

With anger stoked by Channel 4’s drama Dirty Business, we look at what has happened to some of the main players

The Guardian - UK

Yorkshire Water receives fresh funding despite sewage fines and pay row

Private equity group EQT to take 42% stake as supplier faces scrutiny over environmental record and CEO’s pay

The Guardian - UK

Water firms sent bailiffs to tens of thousands of homes for debts under £1,000

Most recorded visits are for smaller debts, data from England and Wales suggests, though method of recovery is a postcode lottery

The Guardian - UK

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Yorkshire Water fined over £700,000 for repeated sewage releases

Company admits three pollution events that killed fish and insects in Pools Brook country park near Chesterfield

The Guardian - UK

Former Wessex Water boss received £170,000 bonus despite ban on performance pay

Company owners say bonus was unrelated to water business and complied with ban after pollution conviction

The Guardian - UK

Water provider lifts hosepipe ban early following wet November

The water firm was the first UK firm to impose a hosepipe ban

The Independent UK

Bosses at six water firms had £4m in bonuses blocked under new rules, Ofwat says

Regulator also considers forcing companies to report pay received from parent firms after Guardian investigation

The Guardian - UK

Rare white-throated needletail spotted in England for first time in 34 years

The rare bird from Asia and Australia, which is a relative of the swift, was spotted at Tophill Low Nature Reserve in East Yorkshire.

Evening Standard

Hundreds gather after extremely rare bird spotted in England for first time in 34 years

The unusual visitor is a relative of the UK’s native swift species and is typically found in Asia and Australia

The Independent UK

£10m in fines paid by water firms funds restoration of sewage-polluted waterways

Fifty-one projects have won funding, including restoring riverbeds in Exmoor National Park and tackling septic tank spills into Windermere.

The Independent UK

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Evening Standard

Reservoirs saw biggest weekly rise in more than 30 years, Yorkshire Water says

Reservoirs remain well below the average for this time of year, the utility company added.

The Independent UK

The best and worst performing water companies revealed by watchdog

Household complaints to the Consumer Council for Water have surged to a nine-year high

The Independent UK

Drought uncovers lost structures of famous Peak District reservoir

The water company said its reservoirs are now less than a third full after the hottest summer on record

Evening Standard

Lost structures emerge from reservoirs as water levels continue to drop

Yorkshire Water said its reservoirs are now less than a third full after the hottest summer on record.

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The Guardian - UK

‘It’s a disaster’: drought measure to suck water from River Wharfe met with anger

Campaigners accuse Yorkshire Water of negligence and say plan to top up reservoirs will kill the river’s fish

The Independent UK

Urgent drought and wildfires warning issued amid UK heatwave

Reservoirs are well below average for the time of year, and England is heading into more dry, heatwave conditions

Evening Standard

Water shortfall in England now ‘nationally significant’, drought officials warn

Reservoirs are well below average for the time of year and England is heading into more dry, heatwave conditions.

Evening Standard

Mayors write to Yorkshire Water with ‘serious concerns’ over undisclosed CEO pay

The region’s four mayors said payments worth £1.3m made to boss Nicola Shaw via an offshore parent company were a ‘fundamental breach of trust’.

The Guardian - UK

Southern Water applies for permission to draw water from rare chalk stream

Environment secretary urged to stop drought order that could damage the ecology of River Test in Hampshire

The Guardian - UK

The Guardian view on water boss’s undisclosed bonus: Labour won’t fix a system it won’t confront

Despite tough talk on sewage and pay, ministers refuse to challenge the water industry’s broken model – leaving private capital in charge of a troubled public service

The Guardian - UK

Regulator examines £1.3m paid to Yorkshire Water boss via offshore parent company

Sums given to Nicola Shaw will need to comply with rules that ban bonuses for chief executives

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