REVEALED: Yorkshire water - The Real Truth

Yorkshire Water boss steps down after firm given one-star environmental rating

Nicola Shaw has led the business for four-and-a-half years.

Evening Standard · Oct 30

English and Welsh water firms could be forced to return £107m via lower bills

Yorkshire and Thames among providers facing penalties for missing performance targets, but bills could rise elsewhere

The Guardian - UK · Oct 14

British Gas customer claimed £300 for solar power but received £38,611.59 by mistake; she spent seven weeks trying to give it back

A British Gas customer experienced an astonishing seven-week ordeal due to a clerical error resulting in a £38,000 overpayment. The lack of clear recovery procedures from customer service compounded the issue. Similarly, another homeowner faced bizarre phantom gas bills lingering for months after the removal of their meter. These situations…

The Times of India · Aug 18

Yorkshire Water receives fresh funding despite sewage fines and pay row

Private equity group EQT to take 42% stake as supplier faces scrutiny over environmental record and CEO’s pay

The Guardian - UK · Mar 9

Water firms sent bailiffs to tens of thousands of homes for debts under £1,000

Most recorded visits are for smaller debts, data from England and Wales suggests, though method of recovery is a postcode lottery

The Guardian - UK · Mar 6

Yorkshire Water fined over £700,000 for repeated sewage releases

Company admits three pollution events that killed fish and insects in Pools Brook country park near Chesterfield

The Guardian - UK · Feb 23

Former Wessex Water boss received £170,000 bonus despite ban on performance pay

Company owners say bonus was unrelated to water business and complied with ban after pollution conviction

The Guardian - UK · Dec 28, 2025

Water provider lifts hosepipe ban early following wet November

The water firm was the first UK firm to impose a hosepipe ban

The Independent UK · Dec 10, 2025

Bosses at six water firms had £4m in bonuses blocked under new rules, Ofwat says

Regulator also considers forcing companies to report pay received from parent firms after Guardian investigation

The Guardian - UK · Nov 5, 2025

Rare white-throated needletail spotted in England for first time in 34 years

The rare bird from Asia and Australia, which is a relative of the swift, was spotted at Tophill Low Nature Reserve in East Yorkshire.

Evening Standard · Oct 9, 2025