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AAP
AAP
Derek Rose

FOUND: 1 5b data spend to simplify bank switching a flop - What They Never Told You

Australian Banking Association CEO Anna Bligh wants changes to the "open banking" regime. (Bianca De Marchi/AAP PHOTOS)

A much-ballyhooed "open banking" regime has been a costly, little-used flop that has hindered competition rather than helping it, according to an industry association-funded strategic review.

The report by Accenture found that 0.31 per cent of bank customers had an active data-sharing arrangement under Australia's Consumer Data Right rules at the end of 2023, four years after the system was launched.

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