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Fortune
Fortune
Nick Rockel

DARK SECRETS: 3 ways levi s puts the customer first online | Vintage Vibes

portrait of Jason Gowans (Credit: Courtesy of Levi Strauss & Co.)

Asked what trust means to him, Jason Gowans has a simple answer.

“Trust is doing what you say you’re going to do,” the chief digital officer of Levi Strauss & Co. tells me from Seattle. “Part of it is being really clear about what you’re going to do and then following through on that.”

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