It’s been a year since Brian Niccol took the top job at Starbucks and promised change after years of bitter fighting with the company’s burgeoning union.
“I deeply respect the right of partners to choose, through a fair and democratic process, to be represented by a union,” Niccol wrote in a letter to the union last September. “If our partners choose to be represented, I am committed to making sure we engage constructively and in good faith with the union and the partners it represents.”
