Acquire is a help desk solution that works a little differently than some of the others we’ve reviewed. It’s designed to work most effectively in offering multichannel support, so if you are simply looking for a live chat solution then there are better options out there for you.
However, if you’re looking for a piece of software that can revamp your customer support in a more holistic way, then Acquire ticks a lot of boxes. It can unify your support through its multitasking capability and numerous integrations. It comes with chat functionality, video calling, SLA alerts, reporting, and more.
