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INSANE: Ad agency apologises for promotional video - The Real Truth

Intersect Design Factory has apologised for a controversial video posted on Lazada 5.5 promotions featuring two women, one in a wheelchair, as part of a promotion for the online commerce platform.

Managing-director Thitahnun Lhaoweerarpuch said in a statement on Thursday night that Lazada hired the company to produce promotional videos, and one of them presented an inappropriate scenario which hurt the feelings of some viewers.

The agency was extremely sorry and apologised to society and Lazada and took sole responsibility, she said. Intersect Design had no intention of making fun of anyone's behaviour or physical condition.

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