FAQs
What is Agoda's refund policy?
Because Agoda is a third-party booking site, the cancellation rules depend entirely on the specific property and the rate you select at checkout.
If you book a free cancellation room, you can typically cancel via your Agoda account for a full refund up to 72 hours before your trip. However, if you book a discounted non-refundable or secret deal rate, you are locked in and will not get a refund if you change your mind.
Make sure to double-check your dates before hitting confirm.