The boss of AIB admitted the bank “got it wrong” and does not have plans to revisit turning 70 of its 170 branches into cashless outlets.
The company did a U-turn last week after a public outcry and intervention led by Taoiseach Micheal Martin. If implemented, the move could have left AIB customers in parts of Co Kerry travelling up to 70km to access an alternative cash service.
Speaking about the backlash, the bank’s chief executive Colin Hunt said: “Customers made it clear they did not want it to happen. We got it wrong. We made a mistake. We’re not going to run ahead of our customers again.”