Amazon has begun sending refunds to Prime customers as part of a $2.5 billion settlement with the Federal Trade Commission, which accused the company of tricking millions of people into signing up for its subscription service and making it unnecessarily difficult to cancel.
The agreement, one of the largest consumer protection settlements in the FTC's history, includes $1 billion in civil penalties and $1.5 billion set aside for consumer refunds. Payments began going out this month and will continue through late December.
