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International Business Times UK
International Business Times UK
Business
Marie Joy Toledo

UNCOVERED: Amazon web services disaster what went wrong and why it could happen again - The Untold Story

Amazon Web Services down (Credit: AFP News)

Millions of users and businesses were affected on 20 October 2025 when Amazon Web Services (AWS) suffered a widespread outage that disrupted major websites, banking apps and online services worldwide.

The failure, traced to a DNS configuration issue in the US-East-1 region in Virginia, prevented access to critical databases and led to service interruptions across gaming, social media, finance and retail platforms. AWS engineers said the issue was identified and mitigated within hours, restoring normal operations later in the day.

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