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AAP
AAP
National
Alex Mitchell

EXPLAINED: Another triple zero failure death adds to telco trouble - The Real Truth

A federal inquiry has heard details of another death linked to a triple zero phone outage. (Bianca De Marchi/AAP PHOTOS)

Confusion surrounds another death linked to a triple-zero failure days after a catastrophic Optus outage, as the responsible department is grilled for keeping it quiet.

TPG Telecom chief executive Inaki Berroeta on Tuesday said his company discovered another customer was unable to call triple zero because their phone was not compatible with the 4G emergency network.

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