Over three years ago, Mr Raj, the general manager of City Zone Express (CZE) Malaysia, a regional logistics company with branches in Singapore, Malaysia, Thailand, Myanmar, Vietnam, and China and a fleet of more than 260 vehicles, was proud of his GPS-equipped fleet. It had innovative security gadgets and an anti-hijacking system, and CZE looked destined to become one of the top logistics companies in the region.
He, however, still struggled with the challenge of cutting down transit times at border customs checkpoints due to their slow manual customs procedures, resulting in a lengthy transit process. This time-consuming procedure makes sea freight more preferable among businesses as they can move containers around without any such interruptions until they reach their final destination.
