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The Guardian - UK
The Guardian - UK
Business
Julia Kollewe and Kalyeena Makortoff

UNCOVERED: Asos warns on profits amid significant increase in customer returns - Caught on Camera

A smartphone with the ASOS app and a keyboard and shopping cart
Asos said it expected annual profits to total between £110m and £140m. It made a £194m profit last year. Photograph: Dado Ruvić/Reuters


Asos has warned that profits could slump to as little as £20m this year, down from over £190m last year, as cash-strapped customers hit by rising inflation return more items to the online fashion retailer.

The warning, which was given in an unscheduled trading update, prompted a sharp sell-off of Asos shares, which hit a 12-year low. The share price fell close to £8, compared with £59 in March 2021, when the company benefited from a surge in online shopping during the Covid-19 pandemic.

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