Complaining to Bescom about an electricity supply issue left a businessman with an injured eye, a damaged computer, and a power blackout at home.
The Madivala police registered a case of a negligent act endangering human life against the three Bescom emergency helpline staff on Thursday.
The victim, Natarajan N. Iyer, a resident of Maruthi Nagar, Old Post Office Road, was working at home on Sunday night when he noticed the lights flickering and smoke coming out from his computer. He switched off the power and called the emergency helpline to raise a complaint.