MPs declared that they are “astonished” British Gas are not admitting to any failings over the forced installation of prepayment metres.
Energy companies and debt collectors today faced a dramatic grilling in a joint session with the Business and Justice Committees following reports of debt collectors breaking into vulnerable customers' homes to fit prepayment meters on behalf of British Gas.
Some of the "vulnerable" customers reported in an investigation included a single father with three young children and a mother with a four-week-old baby.
