Customers of BT have been warned to be on their guard for a fake email that attempts to gain access to vital bank details. The con uses apparently genuine BT links and pressurises targets to disclose important information.
The warning - issued by consumer watchdog Which? - describes the sophisticated scam which attempts to convince users they may face action for missing bill payments. The fake email, complete with BT corporate branding, begins with ‘Avoid missing payments.’ It adds: "We wanted to let you know that your Direct Debit with us is no longer active. This means you don't currently have an automatic payment method set up to deal with your bills."
The email includes BT contact information, as well as links to the company’s online scam advice, privacy policy and terms and conditions. It is accompanied by a link to divert the customer to a fake website to organise a new direct debit that harvests personal and financial details.
