
I believe that the way organisations in Thailand need to develop their people is at a crossroads. I have been in this game for 30 years and I think more has changed in the last two years than in the 10 years before.
Technology has come to the fore, and the pandemic has forced workers to innovate and take responsibility for their learning and growth. Tech-driven approaches delivered a lot of individual improvement at speed but we have been seeing uneven development across organisations. Every individual worker needs to keep pressing ahead with their development. At the organisational level, we need a centralised approach to deliver the capabilities required.