
Doha, Qatar – Diplomats whizzing around the globe. Hush-hush meetings, often never made public. For centuries, the art of conflict mediation has relied on nuanced human skills: from elements as simple as how to make eye contact and listen carefully to detecting shifts in emotions and subtle signals from opponents.
Now, a growing set of entrepreneurs and experts are pitching a dramatic new set of tools into the world of dispute resolution – relying increasingly on artificial intelligence (AI).