Hong Kong-based airline Cathay Pacific has taken action against two passengers following an incident on a flight from Hong Kong to London. The altercation arose over a disagreement about seat-reclining etiquette and escalated into xenophobic insults.
During the flight, a female passenger from mainland China declined a request to raise her seat, leading to a confrontation with another passenger seated behind her. The situation intensified as the passengers exchanged heated words, with derogatory comments being made based on their respective backgrounds.