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Dublin Live
Dublin Live
National
Roisin Butler

EXPLAINED: City cafe owner defends price increases after online backlash - The Real Truth

The owner of a cafe has defended her decision to raise prices on social media after receiving negative reviews online.

Jenny, who runs Provender and Family on Parkgate Street in Stoneybatter, increased the cost of all sandwiches in her business to €12 and coffees to €3.60. The decision was made as a result of escalating food and energy costs, which were putting a significant strain on Jenny and her staff.

She says that while the majority of her existing customers were understanding, she received a number of online reviews that exclusively targeted the price increases. She decided to post on Facebook to clarify the heightened costs.

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