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AAP
AAP
Business
Aaron Bunch

UNCOVERED: Complaints rise over lenders and customer hardship help | History Defined

Finance ombudsman David Locke is concerned about a rise in complaints about some lenders. (Mick Tsikas/AAP PHOTOS)

Complaints about how lenders handle requests for hardship assistance are on the rise, the financial sector ombudsman has reported.

Financial difficulty complaints increased by 25 per cent in 2023 and the Australian Financial Complaints Authority says it is concerned by the growth.

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